Wander Staffing, a Service-Disabled Veteran-Owned Small Business (SDVOSB) and SBA 8(a)-certified organization, specializes in healthcare staffing solutions for government agencies. Since 2018, the company has leveraged its expertise in military and civilian healthcare to deliver impactful staffing services. Guided by a mission to support military members, Veterans, and underserved communities, Wander Staffing takes pride in providing exceptional care while building meaningful careers. This case study explores how Wander Staffing addressed the unique challenges of staffing the Armed Forces Retirement Home in Gulfport, Mississippi (AFRH-G).
What is Armed Forces Retirement Home (AFRH-G)?
The Armed Forces Retirement Home (AFRH-G) in Gulfport, Mississippi, serves approximately 600 retired military personnel, offering a full spectrum of continuing care in a tranquil coastal setting. As a vital institution for aging Veterans, AFRH-G ensures that its residents receive high-quality, consistent care tailored to their needs.
The Challenge
AFRH-G faced a critical challenge in maintaining adequate and reliable staffing for its residents. The need for Registered Nurses (RNs), Licensed Practical/Vocational Nurses (LPNs/LVNs), and Certified Nursing Assistants (CNAs) was compounded by:
- A complex population with diverse medical needs.
- The necessity of maintaining consistent coverage across all shifts, including nights, weekends, and holidays.
- Potential disruptions caused by unforeseen call-offs and staffing gaps.
These factors created significant operational pressures and underscored the importance of a dependable staffing partner capable of addressing urgent and long-term needs.
The Solution
Wander Staffing implemented a multi-faceted approach to meet AFRH-G’s requirements efficiently and sustainably:
- Phase-In Strategy: Within weeks of being awarded the contract, Wander Staffing conducted thorough site visits, hired, and onboarded 21 healthcare professionals, including RNs, LPNs, and CNAs.
- Robust Recruitment Pipeline: Established an active pipeline of over 30 qualified candidates undergoing credentialing, ensuring a steady flow of pre-screened professionals.
- Comprehensive Compliance: Enforced stringent background checks, credential verification, drug testing, and immunization reviews to align with AFRH-G’s rigorous standards.
- Shift Flexibility and Rapid Response: Leveraged a robust communication center to address last-minute scheduling needs, mitigating disruptions and ensuring seamless patient care.
- Proactive Management: Maintained close collaboration with AFRH-G leadership to anticipate and adapt to evolving staffing demands.
The Impact
Wander Staffing’s proactive and mission-driven approach yielded significant outcomes:
- 100% Staffing Fulfillment: Successfully covered all required shifts, ensuring uninterrupted care for AFRH-G residents.
- Rapid Deployment: Deployed a full team within weeks of the contract start date, achieving operational readiness without delays.
- Quality Assurance: Maintained compliance with AFRH-G’s standards, with no disciplinary or corrective actions recorded to date.
- Enhanced Flexibility: Supported AFRH-G’s fluctuating scheduling needs by maintaining a bench of qualified professionals ready for immediate deployment.
Wander Staffing’s success at AFRH-G exemplifies the company’s dedication to delivering healthcare solutions that prioritize quality, reliability, and community impact. By combining a deep understanding of healthcare staffing with Veteran-centered values, Wander Staffing demonstrates its capacity to meet the complex demands of government healthcare facilities. For future partners and contractors seeking a reliable staffing ally, Wander Staffing stands as a proven leader in its field.
Learn more about Wander Staffing here.